Following the announcement yesterday that Dundee season ticket holders will have the opportunity to purchase a ticket for the Dundee derby from 10am this Thursday, we have received a number of questions from supporters regarding the logistics of this.
Please find below the answers to some of the questions being asked.
Question: Can I purchase three tickets online for 3 season ticket holders in my household?
Answer: Yes, if you have three season tickets that were bought together in the same order.
Question: Can I purchase a ticket for myself and another season ticket holder online?
Answer: Only if the season tickets were bought together in the same order. Otherwise, you will need a separate login for the other season ticket holders as they are split orders. If it is a split order and you want to sit next to another season ticket holder at the derby you have a better chance of getting this if you go into the ticket office rather than online.
Question: How do I buy tickets online as a season ticket holder?
Answer: You will need the email address you created after you bought your season ticket. You no longer need a season ticket code for this, all you need to provide is your email address that you bought your season ticket with. The match will go live on the link below at 10am on Thursday 25th July.
https://dundeefc.co.uk/tickets-dundee-support/
Question: If one person goes into the ticket office on behalf of other season ticket holders will they be able to purchase the tickets and get them next to each other?
Answer: Yes, a Dundee season ticket holder can purchase a ticket for another season ticket holder at the club ticket office. They will need to provide the information of the other season ticket holder.
Question: How do I purchase a disabled and carer ticket?
Answer: Having listened to supporter feedback and after discussions with the Dundee FC SLO, the club have changed the process for supporters looking to purchase a disabled and carer online tickets for the derby match. Those wishing to purchase a disabled and carer ticket can now do so online. They will purchase their match ticket and then add in a carer ticket in any area of the ground. This is on the basis that when collecting their disabled and carer ticket they provide proof of disability with the required documentation. If the tickets are being posted out, supporters should email proof of disability referencing their ticket order number to [email protected]
The ticket purchaser’s name must match the disability identification
Question: What are the prices and the tickets available to season ticket holders?
Answer: Prices below:
Fair Play Stand Lower: Adult – £32, Concession – £18 & U12 (with fully paying Adult) – £10
Jerry Kerr Stand: Adult – £34 & Concession – £20
Restricted view tickets
Fair Play Stand Upper: Adult – £33 & Concession – £19
Fair Play Stand Lower: Adult – £31 & Concession – £17
Question: When is the latest I can collect my ticket from the Dundee FC ticket office after ordering online?
Answer: All tickets must be collected from the Dundee FC ticket office by 1pm on Saturday 3rd August, the Dundee FC ticket office will be closed after that and on the Sunday.
